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In the mid-90s, intranets entered the mainstream as simple, go-to internal web pages for links and resources with the goal of improving internal organization. To understand them in their current iteration, let's take a look back at how they've adapted to trends over time. How Has the Intent Behind Intranets Changed Over Time?ĭespite popular opinion, there are no inherently “good” or “bad” intranets - the strategy and idea behind them has simply changed over time. By accelerating digital transformation with an intranet, employees saved an average of 7.7 hours per month, equating to a 3,500 USD savings per employee per year. What's more, this neglect has serious monetary consequences.įor Staffbase customers in the automotive industry, for example, the comms and engagement gap for non-desk workers was costing roughly 4,300 USD per employee per year. Without the right combination of tools, this transition to full-time remote work invites the potential for neglect as more employees leave branded workplaces to enter roles reminiscent of those of frontline workers or gig-workers - a historically unengaged demographic. An extranet is like an intranet in its content matter, but it is accessible to authorized third parties such as customers, vendors, or partners.įor countless jobs, remote work changes the nature of communication, which now happens primarily through intranets and other collaboration software. While the Internet is a public network accessible to all, intranets are privately owned and accessible only to members of a company. However, the core difference lies in accessibility. ExtranetĪll three act as information hubs. Examples of products currently on the market include offerings like Microsoft SharePoint, Huddle, Igloo, Jostle, and Staffbase. Most intranet solutions provide a desktop web-based interface in which things like calendars, project timelines, task lists, confidential files, and messaging tools are available. Together, these tools constitute the digital employee experience (DEX). Others include collaboration tools like Slack and Teams, cloud-based productivity solutions, and traditional enterprise applications. Intranets are just one of the many tools that make up the digital workplace. It does this by facilitating communication, collaboration, and information sharing. As a result, there’s often confusion about the exact intranet definition.Īt the most basic level, an intranet is defined as a private internal network that supports an organization’s employees. What is an Intranet?ĭepending on the organization, intranets can manifest as a website, an internal communications platform, a collection of collaboration tools, a knowledge sharing platform, or even a social network. In fact, they’re more important than ever before. In fact, the latest in modern intranets - sometimes called Employee Experience Intranets - bear little resemblance to the clunky, Byzantine versions of yesteryear. Intranet offerings are constantly adapting to trends, adding functionality and purpose. That's why the answer to the question, "What is an intranet?" has needed to change as dramatically as the ways we work. Intranet 10 min read ShareĬorporate intranets have been used in some shape or form since the '90s. He has a BA in English Literature and Creative Writing from the University of Massachusetts at Dartmouth. Knopf, Robert Grover now draws on that experience to think and write about how work can be better for everyone. A former trade book editor at Houghton Mifflin, HarperCollins, and Alfred A.
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